Frequently Asked Questions

Are your boards original parts?

Yes. Every board we sell is an OEM part — made for the appliance brand by the original manufacturer, not an aftermarket copy.

Are the boards new or used?

Our boards are pre-owned OEM parts. Each one was tested in a working appliance before it was removed. The condition of each board is stated on its product page. Every board is covered by our 60-day warranty.

How do I know a board fits my appliance?

Match the part number printed on your old board (usually on a sticker) with the part number on our product page. You can also search by your appliance model number. Read how to find your model and part number.

The part number on my board is different. Can it still fit?

Often yes — manufacturers replace old part numbers with new ones. Product pages list the part numbers each board replaces. If you are unsure, send us both numbers and we will check.

How long does shipping take?

Shipping is free to the 48 contiguous US states and usually takes 4–8 business days. See shipping.

What if the board does not work?

Contact us within 60 days of delivery. We send a prepaid return label and replace the board or refund you. See returns.

Do you sell to repair technicians?

Yes. See our page for repair technicians.

Is it safe to replace a control board myself?

Always unplug the appliance and shut off water or gas before you start. Take a photo of the wiring before you disconnect anything. If you are not comfortable working with electrical parts, hire a qualified technician.